Voice Over IP

Digital Logistics specializes in VOIP PBX Systems. Our systems are highly stable, highly configurable, and a fraction of the cost of other PBX systems on the market. The big players in this space have inflated the market many times over by requiring licenses for any and every feature of the system that you would want to use. 25 phones – that’s 25 licenses! Not to mention the License for the Phone Switch itself. You want an Auto-Attendant – there’s another license, an queue for your customers to hold in – yet another, you even pay licenses to use the Voicemail features of other phone systems. Our PBX systems provide all that, and much more, for a flat rate – which is usually less than one of the licenses you would need for the other systems’.

With our PBX telephone system, you get all the standard features of a traditional PBX, with a set of unique features that enables your business to step into the future. You get cost savings, efficiencies, streamlined organization communication, and automation. All for about half the cost of a traditional business PBX, customized to suit your unique business needs, and supported by us at an excellent price.

We are also equipped to handle medium-large scale inbound call center/contact center operations. Much of our experience in VOIP stems from call centers that we have set up, thus we are intimately familiar with call routing, agent skill based routing, hot-desking, queue configuration, and all of the reporting necessary to run an efficient call center. Do you have a call center that you want to update, or a new center being built in the future? Contact Digital Logistics today to discuss the benefits of our VOIP PBX.